Privacy Policy

SNchan (“we,” “our,” or “the Business”) establishes the following Privacy Policy to appropriately handle personal information in connection with the operation of this corporate website and the services we provide.

1. Information We Collect

We may collect the following types of information:

  • Name
  • Address
  • Email address
  • Phone number
  • IP address and cookie information
  • Access logs (such as access date and time, browser information, device information, etc.)
  • Data entered by users when using our services (e.g., AI input data, inquiries, and other submitted information)
  • Payment-related information
    • Credit card details are not stored by us; they are managed by payment processors such as Stripe or Square.

2. Purpose of Use

We use collected personal information solely for the following purposes:

  1. Responding to inquiries
  2. Managing contracts, invoicing, and communication
  3. Managing information required for commissioned development and providing related services
  4. Analyzing service performance and improving service quality (including access analytics)
  5. Preventing unauthorized activities and security incidents
  6. Sending important notifications and updates related to our services

3. Use of Third-Party Services

We may utilize third-party services for development, operations, analytics, and payment processing.
These service providers may process personal information according to their respective privacy policies.

  • OpenAI
  • Google
  • Microsoft
  • n8n
  • Stripe
  • Square
  • Firebase
  • Freee (for accounting and billing operations)

4. Provision of Personal Information to Third Parties

We do not provide personal information to third parties except in the following cases:

  • When we obtain user consent
  • When required by law
  • When necessary for business operations, such as providing information to service providers or contractors
    • In such cases, we ensure appropriate management and supervision.

5. Data Management and Storage

We manage personal information according to the following principles:

  • Information is stored only to the minimum extent necessary for the stated purposes
  • Appropriate access control and security measures are implemented
  • Information that is no longer needed will be deleted within a reasonable timeframe

6. Requests for Disclosure, Correction, or Deletion

Users may request disclosure, correction, deletion, or suspension of use of their personal information.
Please contact us using the details provided below for such requests.

7. Changes to This Privacy Policy

We may revise this Privacy Policy as necessary.
Any changes will become effective when the updated policy is posted on this website.

8. Contact Information

For inquiries regarding this Privacy Policy, please contact:

Business Name: SNchan
E-Mail: info@snchan.com